Holiday Shipping
2024 HOLIDAY STORE CLOSURES: We will be closed for some Holidays so our team can spend time with friends and family. Thank you for your understanding and patience around these days while we do our best to get orders out!
-November 28-29 (Thurs-Fri)
-December 24-26 (Tues-Thurs)
-December 31 (Tuesday)
-January 1, 2025 (Wednesday)
SHIPPING CARRIER DELAYS: Throughout the holiday season and even in the month after, please expect shipping delays from the carriers. Due to the majority of major retailers having early Black Friday sales all November, we are anticipating the delayed shipping times starting earlier this year. Historically, all carriers experience a massive increase in shipments and delivery times are slower. We have seen USPS affected the most by this, frequently seeing delays of a few days to a few weeks, and a higher percentage of missing packages. We're bummed and disappointed when packages don't arrive timely, but unfortunately once the package leaves our hands, we can't do much else to make it arrive faster. While FedEx and UPS will still see delays, we find their speed and accuracy to be better than USPS throughout the year, and especially during the holiday season.
USPS/GlobalPost: StompBoxParts will NOT be providing any refunds or support to track down packages sent by USPS Ground Advantage, USPS Priority, USPS International, or GlobalPost shipments. We don't have any additional leverage to track down your package other than the tracking number provided. For lost/delayed USPS shipments, please fill out the Missing Mail form on their website. Sometimes this helps get the package moving faster.
FedEX/UPS: Reminder! These are weekday services. They do not pick up from us on the weekends. They (usually) do not drop off on the weekends.
Our Hours: We are open and packing orders 9am to 5pm during the Monday to Friday work week unless closed on the above mentioned dates. We are always closed on Saturday and Sunday.
Thanks for your patience and understanding. Happy holidays!